Terms of Sale:
Pickup Service provides this service only against prepayment. Payment by bank transfer – the information will be sent with the order confirmation. Do not make any payment before you have received an order confirmation by email with all information from Pickup Service. If your device cannot be repaired, the full amount paid will be refunded.
Pickup Service sends an order confirmation by email.
1. Your order
2. Total price of the order
3. Shipping – DAO, GLS or PostNord shipment to you.
4. Payment information
5. Delivery time
Send your cartridge unit or pickup to:
Pickup Service v/ Hans-Henrik Nielsen
Møllebakken 29
2700 Brønshøj
Tel: (+45) 50 52 17 05
Transfer the payment to Pickup Service v/ Hans-Henrik Nielsen
General Terms and Conditions
Pickup Service is in no way authorised by or affiliated with Bang & Olufsen A/S. The company name Bang & Olufsen and the product names Beogram, Beocord, Beomaster, Beocenter, etc. belong to Bang & Olufsen A/S Denmark and are used in the Pickup Service webshop solely as references to identify the products for which the pickups offered on the website are suitable.
Prices: All prices are stated in Euro (EUR). We reserve the right to refuse your order if an ordered item is sold out or has been discontinued. We reserve the right to change prices without prior notice.
Payment: An order can be collected in person and paid for in cash or with MobilePay. Repairs of cartridges must be paid for in advance.
Delivery: Pickup Service will do its best to process and dispatch orders no later than three working days after notification that the goods are ready for shipment. Pickup Service ships throughout the EU using a functional and reliable postal service.
Trade in used goods: Our company is licensed by the Danish authorities to trade in used goods. The licence can be sent on request.
Pickup Service is happy to accept the return of all used packaging materials (envelopes, boxes, tape, plastic bags, filling material, etc.) originally sent by Pickup Service to buyers based within the EU (excluding Denmark), as we have paid for waste sorting. The return of sold (sales, not refurbished customer items), no-longer-needed products, surplus purchased products or products that have reached the end of their service life is also accepted from buyers based within the EU. Shipment must be at the customer’s expense to the address stated on your invoice (a copy of the invoice MUST be enclosed) from Pickup Service.
Consumer rights: Consumer rights under applicable Danish law apply. Pickup Service will seek to resolve any problems or concerns, and in such cases we ask you to send us an email. Should situations, complaints or disputes arise that cannot be resolved by Pickup Service, please contact either NÆVNENES HUS, Toldboden 2, 8800 Viborg, https://kpo.naevneneshus.dk/Public/Home/ChooseLoginProvider?returnUrl=https://kpo.naevneneshus.dk/External or ODR https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
Warranty and returns: Pickup Service provides a 2-year warranty on all products sold, calculated from the time the customer receives the product, with the exception of cantilevers and diamonds. These parts are considered wear-and-tear items. Customers are entitled to return a product due to material or product defects within 2 years of receiving the product. Depending on the situation, the customer may have the product repaired, exchanged, refunded or receive a discount. If a product has to be returned for one of the above reasons, the return costs will be covered. Pickup Service will send a return label. The customer is entitled to return a product within 14 days of receiving it. Customers are not entitled to return products due to problems or defects arising from improper handling, storage or use of the product.
Pickup Service
Møllebakken 29
2700 Brønshøj